7th June 2016

PrivatBank hands out 650 thousand bots to businesses

The Ukrainian bank is the world’s first to launch mass production of commercial bots, which allow companies and businesspeople to communicate with their customers and sell goods via smartphone apps without incurring costs related to their own web-sites, mobile apps or platform maintenance.

Over 205 thousand of PrivatBank’s corporate clients and 405 thousand entrepreneurs received an unexpected gift - free bots for online sales and communication with consumers. A ready-to-use and easily scalable personal company bot is able to operate as a support desk, advise customers, take orders and accept payments for goods and services. The consumer doesn’t need to install any application. It is enough to find the company via the Privat24 search box and start a dialogue.

“An ordinary entrepreneur would never create his own application or bot for two reasons: he has to focus on making the best of his own business and there are not enough programmers in the world to write applications for everyone who wants, – says Oleksandr Vityaz, PrivatBank Head of eBusiness Center. – What's to be done? Start mass production of bots with basic functionality!”

PrivatBank has automatically created a personalised bot in Privat24 Sender for every corporate client. Such a bot can communicate with consumers and receive payments with bank cards. Optionally, entrepreneurs may customise their bot’s design or extend its functionality by themselves. Here you can see a video about the bot’s capabilities.

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